Lyle M. Mancuso
Hey, Silver team! You’re the best! Seriously, I can’t tell you enough how far ahead of your competition you are in customer service.
I get occasional clients who force me into using “cheaper” online places and I dread it. Just plain crappy service and the “worry knot” in your stomach over whether they will print it correctly, print it on time…or even print it at all is hardly worth a few bucks saved.
I’ve been with you for a while and have watched you grow in size, yet you still manage to make your customers feel like there is a real person out there who cares about their particular job (or at least pretends to!), instead of just another schmuck in production.
When there are so many other things to stress about in the high-pressure design world, It’s great to be able to place an order and forget about it because you trust your print vendor.
With 15+ years in the design field and having worked with many, many print vendors…I can say, without hesitation that you guys are at the top of my list.
A “just to make sure” phone call if something looks even a little questionable, knowledgeable pre-press employees, competitive prices & piece of mind are just a few of the reasons you’ll stay at the top of my vendor list for years to come.
Enough shameless rambling!
I’ll just close with a heartfelt “Thanks!”
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