I just wanted to take a moment to thank you all so very much for an outstanding experience with your service. I just received the small packet of sample postcards from the above order for my client-completely unexpected but very, very much appreciated since the orders needed to be shipped to other destinations.
That’s not all… from start to finish, the whole ordering, submission, and approval process has been perfectly painless and thoroughly enjoyable. It’s very hard to find a good printing service locally. I have in the past experienced poor customer service (terse or annoyed attitude, disinterest and even being ignored); poor production practices and serious oversights/errors; lack of attention to detail; poor communication… the usual frustrations, which can be particularly trying for a solo designer to deal with. You guys completely shattered my impression of what a printing service can be with an outstandingly attentive and friendly service, and a very impressive finished product. Your prices are very reasonable as well, especially considering the level of service and quality stock/finishes you offer.
I am so very thrilled with the postcards, and the whole experience, and will definitely be utilizing (and recommending!) your services in the future, both for my own and other clients’ projects.
Thanks again for such a wonderful job, and for your caring attitude towards your clientele. It definitely gets noticed!
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